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Delivery Policy

At WOAS LEATHER, we are committed to delivering your handcrafted leather goods safely, efficiently, and with care.

Processing Time:

  1. Orders are processed within 1–5 business days after payment confirmation.

  2. If there is any expected delay beyond 5 business days, customers will be informed promptly.

Shipping Options:

  1. Local Delivery (Dar es Salaam): Same-day or next-day courier delivery is available.

  2. Nationwide Shipping (Tanzania): Standard courier services deliver within 2–5 business days after dispatch.

  3. International Shipping: Available upon request. Delivery timeframes vary by destination and courier service.

Shipping Costs:

  1. Shipping fees are calculated based on location and courier rates.

  2. Shipping costs will be displayed during checkout.

Delivery Notification:

  1. Customers will receive a confirmation message once their order has been dispatched, including tracking details where applicable.

Delivery Issues:

  1. WOAS LEATHER is not responsible for delays caused by third-party courier services but will assist customers in resolving delivery issues wherever possible.

 

For any questions regarding deliveries, returns, or refunds, please contact us:
 

Email: obop@woasleather.com
Phone/WhatsApp: +255 678 585 359

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